PSA’s Parent Company Deactivates Certificates for Stolen Cards and Arranges Compensation

Santa Ana police put the initial value of the cards taken on October 13 at $963,000, though the exact total is still undetermined.

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Theft Response Summary

  • What happened: Trading cards, including Pokémon and sports cards, were stolen from a FedEx truck near PSA, and PSA’s parent company, Collectors, has responded with certificate and compensation steps.
  • Key date: The theft happened on October 13, according to Santa Ana police.
  • Why it matters: Stolen graded cards could still show up for sale, so the certificate and marketplace steps are aimed at the resale side of the problem.

What Collectors Is Doing

Collectors says the certificates tied to the stolen cards are now deactivated and that marketplace partners have been told to watch for rare and serialized items. It also says it has contacted affected customers directly and arranged compensation based on fair market value. Both Collectors and FedEx say they are working with law enforcement, and FedEx referred further questions to police. The company runs the grading operation we looked at in PSA’s grading backlog falls by 1 million cards in two weeks.

We have deactivated the certificates for the stolen cards and notified marketplace partners so they can be on the lookout for rare and serialized items.

Collectors

A graded card’s certificate number is how buyers and marketplaces look up a slab, which is why deactivating those records matters for resale. Collectors who keep graded cards at home often use sleeves like Resealable Graded Card Sleeves (100ct.), which is listed as fitting PSA, Beckett and other grading services.

Storing Graded Cards at Home

Collectors affected by the theft are being contacted directly, so there is no claim process for the wider hobby to follow. For everyone else with slabs on a shelf, a dedicated box such as Graded Card Box, sized for 10 PSA or Beckett graded cards, is a simple way to keep a collection organized.

A Response Built for Resale

Compensation helps the customers who lost cards, but the certificate deactivation and marketplace alerts are the steps that could matter most if the cards resurface. With the final value still undetermined, how far those steps reach will depend on how closely marketplaces watch for the stolen items.

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Evan Cross's avatar
About Evan Cross 101 Articles
Evan Cross has collected trading cards since he was a kid opening Pokémon packs, and has spent more than a decade in the hobby. He founded FoilWire in 2026, bringing a background in writing and event coverage to reporting built on primary sources and real sales data, with fact kept separate from opinion. He still has a soft spot for Blue-Eyes White Dragon.